Turn review management from a weekly chore into something that takes 5 minutes a week
TinyReviews gathers your Google and Facebook reviews into one dashboard. Reply faster with AI, track sentiment, and manage your team — from $29/mo.
14-day free trial · No credit card required · Cancel anytime
"I built TinyReviews because managing my HVAC company's online reputation was becoming a full-time job. Now, it takes me 5 minutes a week."
What is TinyReviews?
TinyReviews is a SaaS dashboard that helps small business owners read, respond to, and learn from their Google Business Profile and Facebook customer reviews — all from a single screen. It costs $29/mo for one location and $9/mo for each additional location, with a 14-day free trial and no contract. The product was built by an HVAC contractor and is priced for small service businesses (HVAC, plumbing, restaurants, dentists, salons, contractors) who don't need or want the $300-a-month enterprise tools.
Who is TinyReviews for?
Small businesses with 1–10 physical locations that receive a meaningful number of Google or Facebook reviews and want to respond to them quickly without making it a part-time job. Most customers are local-service businesses where speed of reply directly affects bookings — HVAC contractors, plumbers, electricians, restaurants, dental practices, and salons.
How does TinyReviews work?
Business owners connect their Google Business Profile and Facebook Page through standard OAuth flows. TinyReviews then pulls every historical review into a unified dashboard and listens for new reviews in real time via Google Pub/Sub and Facebook Page webhooks. When a new review arrives, the system emails the owner within ~30 seconds. The owner clicks "Generate Reply" to get an AI draft, edits it, and posts — the AI never publishes without explicit human approval.
What makes TinyReviews different from BirdEye, Podium, or Trustpilot?
TinyReviews focuses on the single job most small businesses actually need — read reviews, respond fast, track team mentions, share leave-a-review links — and prices it at roughly one-tenth what the enterprise tools charge. There's no annual contract, no $500–$1,500 onboarding fee, no SMS-marketing or surveys-and-forms bundled in. Setup takes about five minutes versus one to two weeks with the larger platforms.
Why do reviews matter for a small business?
Reviews directly affect both visibility and revenue. Each one-star bump in a local business's rating raises revenue by an estimated 5–9% (Michael Luca, Harvard Business School, 2011). 97% of consumers read reviews before visiting a local business, and 89% expect business owners to respond (BrightLocal Local Consumer Review Survey, 2026). Google's own help docs confirm that "more reviews and positive ratings can help your business's local ranking" — source.
Reviews aren't a vanity metric
They're how customers find you, and how they decide whether to walk in the door. The math is well-studied — and it's not subtle.
Each one-star bump in a local business's rating raises revenue by 5–9%.
97% of consumers read reviews before visiting a local business. 41% always do.
89% of consumers expect business owners to respond to reviews — and 81% expect it within a week.
31% of consumers will only use a business with 4.5+ stars — nearly 2× the rate from the year before.
"More reviews and positive ratings can help your business's local ranking."
— Google Business Profile Help: Improve your local ranking on Google
Google ranks local businesses on three factors: relevance, distance, and prominence — and reviews are one of the biggest prominence signals. Google also explicitly recommends replying to reviews because it "shows that you value their feedback" and helps your business stand out. More reviews + consistent replies = a stronger profile + better ranking + more customers walking in.
Translation: every review you don't reply to is leaving money on the table. Every week you go without responding, customers move on. TinyReviews is built so you can stop dropping the ball without making it your second job.
From signup to first AI reply in under 5 minutes
No onboarding calls. No setup fees.
Connect Google or Facebook
Click "Connect Google" (or Facebook), sign in to your business account, and approve TinyReviews. The same prompt you've seen a hundred times — just click "Allow." Takes about 30 seconds.
We pull every review you've ever gotten
Your full review history shows up in the dashboard within a minute or two, sorted, filtered, and ready to act on.
Reply, share, improve
Click "Generate Reply" for an AI draft in your voice. Get weekly digests of trends. Share QR codes that send happy customers straight to leave-a-review pages.
Everything you need to manage your online reputation
Without paying $300/month for the enterprise stuff you'll never use.
Stop staring at a blank reply box
Click "Generate Reply" for a starting draft based on what the reviewer actually wrote. Edit it however you want, then post. AI does the typing; you do the thinking — and you're always the one hitting send.
Know what customers actually love (and hate)
AI reads every review and surfaces the patterns: "Customers love your team's communication. They mention scheduling friction in 14% of reviews." Spot trends before they become 1-stars.
See which techs your customers love by name
"Brett mentioned in 7 reviews this month. Lee in 5." Use it for monthly bonuses, performance reviews, or just to know who your stars are. Zero spreadsheets required.
QR codes that send happy customers to leave a review
Generate a QR code per location. Print on receipts, business cards, invoices. Track click-throughs. Watch your review velocity go up.
New review alerts within 30 seconds
The moment a review is posted, you get an email. No more checking Google Business once a week and finding three unanswered 1-stars.
Hand it off to your office manager
Invite team members, assign them to specific locations, and let them handle replies. You stay informed via the weekly summary email; they handle the day-to-day.
Real reviews. Real AI replies.
A peek at what your dashboard would look like.
"Brett and Padro did an excellent job. Very courteous and professional. Will definitely use again!"
Mary, thank you so much for the kind words! Brett and Padro will be thrilled to hear this. We're glad we could help — see you next time!
"Service was good but the appointment got rescheduled twice. Made it hard to plan around."
Daniel, you're right that two reschedules is too many — that's a miss on our end. I'd like to make it right; could you call the office and ask for me directly? — Will
"Lee was so patient explaining everything. Honest pricing, no high-pressure sales tactics. Highly recommend."
Linda, thank you! Honest pricing is something we work hard at, and Lee is one of our best at walking customers through it. We appreciate the recommendation!
Frequently asked questions
Does it work with Yelp or OpenTable?
Today we support Google Business Profile and Facebook recommendations. Yelp and OpenTable are on the roadmap — vote for the platform you want next by emailing support@tinyreviewsapp.com.
How fast do new reviews appear?
Almost instantly. Google and Facebook ping us the moment a customer posts a review — usually within 30 seconds — and we email you right away. No refreshing, no checking back later.
Is the AI doing all the work, or am I still in control?
You're in control. AI gives you a starting draft based on the review; you edit it, you decide whether to post. The tone-matching just means the draft sounds like how you already write — it saves you from staring at a blank box, not from sounding like yourself.
What if I have multiple locations?
The first location is $29/mo, each additional location is just $9/mo. So a 3-branch business pays $29 + $9 + $9 = $47/mo total. You can add unlimited team members and assign them to specific locations, and there's a multi-location dashboard view that aggregates everything.
Can I cancel anytime?
Yes. There's no contract. Cancel from the billing page and you won't be charged again.
Is there a free trial?
Yes, 14 days free. No credit card required to sign up — we ask for billing info only when you decide to keep using it past the trial.
How does this compare to BirdEye / Podium / Trustpilot?
Those tools cost $250–$500/month and include features built for enterprise (SMS marketing, surveys, payments). TinyReviews starts at $29/mo and is focused on the one thing small businesses actually need: acquiring and managing online reviews.
Try it free for 14 days
No credit card. No contract. See your reviews in 5 minutes.
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